Terms of service

 

Welcome to Frey & Feather! By using our website and purchasing from us, you agree to these Terms of Service and our Privacy Policy. Please read carefully.

1. Accounts

• You must be the age of majority in your area to shop.
• Keep your account details secure; you are responsible for all activity under your account.

2. Products

• We aim to show products accurately, but colors and appearance may vary depending on your device.
• Product descriptions, prices, and availability may change.

3. Orders

• Placing an order is an offer to buy; we confirm acceptance by processing your payment.
• Check your order carefully — we may not be able to cancel once confirmed.
• All purchases are for personal use, not resale.

4. Pricing & Payment

• Prices are as shown at checkout and may exclude taxes, shipping, or customs.
• You agree to provide accurate payment and billing information.

5. Shipping & Delivery

• Delivery times are estimates. We are not responsible for delays caused by carriers or events outside our control.
• Once your order is handed to the carrier, risk passes to you.

6. Returns & Refunds

• Returns and refunds follow our Refund Policy.

7. Intellectual Property

• All content on this site, including images, text, and designs, belongs to Frey & Feather or our partners.
• You may use our content for personal purposes only — no copying, selling, or commercial use without permission.

8. Third-Party Links

• Our site may link to other websites. We are not responsible for their content or policies.

9. Disclaimer & Liability

• Products and services are provided “as is.”
• We are not liable for indirect, incidental, or consequential damages from using our site or products.

10. Governing Law

• These Terms are governed by the laws where Frey & Feather is registered.

11. Changes to Terms

• We may update these Terms. Continued use of our site means you accept the changes.

12. Contact Us on info@freyandfeather.co.uk